Do You Have a Service-Oriented Culture?

What is it that makes companies like Southwest Airlines so well-respected by both their customers and their employees? In short, it’s their service-oriented culture – an idea that means much more than you may think. Check out this post from Barbara Notre of the Ken Blanchard Companies on their LeaderChat blog:

Do you have a service friendly culture? 5 questions to ask yourself

How do you inspire a service-oriented culture in your company? Let us know in the comments section below.

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