Infographic: 11 Things Managers Should Never Say to Their Team (And What to Say Instead)

Being an empathetic leader and maintaining a high level of emotional intelligence can seem like a daunting task. However, one way leaders embrace these characteristics is by understanding the weight of their words and how their communication style affects their teams. Small business credit company Headway Capital points this out and explains best practices to help engage and connect with employees in a meaningful way. Check out their infographic below!


What other phrases do steer clear of in the office? What do you do to ensure a culture of engagement and empathy? Let us know in the comments section below!


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