Express Receives ClearlyRated’s 2020 Service Excellence Awards

Express Employment Professionals announced they have received the ClearlyRated Best of Staffing®Client and Talent Awards for providing superior service to their clients and employees.

ClearlyRated’sBest of Staffing® Client and Talent winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and employees.

On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and employees who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

“Express is proud to be known for providing the quality service to both our clients and job seekers,” said Express CEO Bill Stoller. “Our franchise owners are exceptional in providing the best staffing experience possible and strive to continue for years to come.”

Express received satisfaction scores of 9 or 10 out of 10 from 63.4% of their clients, significantly higher than the industry’s average of 24%. Nearly 68% of employees also gave Express a satisfaction score of 9 or 10 out of 10 compared to the industry average of 45%.

“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and employees on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”

Express is committed to the vision of helping as many people as possible find good jobs by helping as many clients as possible find good people. With its international headquarters based in Oklahoma City, Express has more than 825 franchises in the U.S., Canada, and South Africa.

 

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