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RLL_230x138Even the most savvy business leaders will tell you great leadership isn’t a skill you pick up overnight. It’s a skill that must be developed over the course of a career through experience, continual learning, and collaboration.

That’s the inspiration behind the Refresh Leadership Live Simulcast. The simulcast, hosted by Express Employment Professionals on Wednesday, May 18, in locations across the U.S. and Canada, will feature a diverse lineup of speakers who have built distinguished careers based on their unique insights into what it takes to be a great leader.

During the simulcast, attendees will hear from author, speaker, and business consultant, Ken Blanchard, as he shares insights on Leading in the New Business Reality. During his presentation, Blanchard will discuss the challenges leaders face in keeping people focused, productive, and motivated to create an aligned organization that can move nimbly, yet boldly, toward the future.
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3 Ways You Could Be Damaging Employee Morale

Tuesday, April 5th, 2011

75674238Recent studies have shown that more employees plan to job hop this year due to discontent and distrust in their current jobs. And it comes as no surprise that employee morale is down with three-fourths of U.S. workers reporting they’re stressed out about their jobs, according to a recent survey by Harris Interactive.

Employee morale is directly linked to productivity, company culture, customer satisfaction, turnover, and the bottom line. And in order to keep top talent, businesses will have to start making changes to improve employee engagement and satisfaction in the workplace.

While many factors like pay, workload, and benefits contribute to job satisfaction, managers and leaders often play one of the biggest roles in boosting or damaging employee morale. As you look for ways to improve your team’s morale, make sure you’re not damaging employee engagement with these three common mistakes.
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Is Employee Morale on the Mend?

Monday, April 4th, 2011

Employee morale took a big hit during the recession when workers faced difficult pay freezes, layoffs, and cutbacks. Downsizing forced remaining employees to take on heavier workloads, all of which as impacted employee morale further still.

But with the economy seeing some improvement, employers are now taking steps to improve employee engagement and morale to help keep their top talent from job hopping in 2011. Whether it’s reinstating benefits or offering pay raises, employers have made some strides in the first quarter of this year to reengage their workforce.

So we want to know:

Categories : Surveys & Polls
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Why Meaningful Work Really Does Matter

Tuesday, March 1st, 2011

83812897[1]With heavy workloads and never-ending tasks, employees spend a lot of time at work. Since workers spend so much time on the job, it’s important that they understand how their work contributes to not only the company vision, but the greater good as well. With new generations entering the workforce, now, more than ever, employees want purpose and growth. Every individual needs to know they’re making a difference. Company vision and how it relates to the work they do is directly tied to employee engagement, health, and happiness.

Why Meaningful Work is Important
Meaningful work is not just about employee engagement. It’s about employee satisfaction. Meaningful work can impact and be tied to an individual’s core values, beliefs, sense of purpose, and even one’s calling. According to a recent report by the Society for Human Resource Management, a survey conducted by Paul Fairlie Consulting, an organizational research and consulting firm, found that meaningful work drives commitment, retention, and discretionary efforts above leadership, supervisors, co-workers, pay, and other factors thought to contribute to employee engagement. In fact, employees were 41% more likely to become interested and absorbed in their work if they had jobs that helped fulfill their life purpose. And, if employees had jobs that helped them achieve a life goal, they were 34% more likely to work beyond what was expected, while 52% were more likely to feel committed to their employer if their personal values were realized in the job they do.
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Managing Your Company’s Greatest Assets

Tuesday, February 1st, 2011

iStock_000010714275XSmall[1]Your financial assets are important to you, your security, and your future, so you keep a watchful eye on your investments. You carefully develop financial plans and strategies, forecast and analyze potential growth, and even enlist the help of financial experts to ensure you manage your money effectively. You manage your financial assets carefully, because you know what they’re worth.

You understand the value and importance of your financial investments. But, are you managing your company’s greatest assets – your people – as well as you manage your finances?

Every employee, no matter their role, whether directly or indirectly, has the ability to significantly impact productivity, retention, customer satisfaction, growth, and your business’ bottom line. But, increasingly heavy workloads, rising stress levels, and lower wages have left many employees feeling undervalued at work. The Society of Human Resource Management recently reported that according to a survey released by HCL Technologies, a global offshore IT services company, U.S. workers said that while rank-and-file employees bear the greatest responsibility for ensuring the quality of their company’s products and customer service, company leaders value them least over management and customers.
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The Stress Test

Monday, January 31st, 2011

In the last year, stress has become a top concern for businesses, employees, and job seekers worldwide. In the U.S., 75% of people say they’re stressed out, according to a survey released by the American Psychological Association. And a national health survey in Canada revealed stress levels were up by 30% in 2010.

Stress not only impacts productivity and concentration, but it’s also linked to health- related issues like heart disease, which is the leading cause of death in the U.S. today. February is American Heart Month and we want to know if all this stress is having an effect on your life.

Categories : Surveys & Polls
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What We’re Reading Now: Made to Stick

Tuesday, January 18th, 2011

whatwe'rereadingnowThese days, companies have to do more with less, so businesses are stretching workloads and budgets, and that’s stretching every employee to be more inventive in order to get things done. Business leaders, managers, and employees alike have to find innovative ways to save time and money at work, whether it’s coming up with inexpensive solutions to branding efforts or even just making time-wasting meetings more productive and effective for attendees.

Building ideas that will stick can seem like a hard-to-master skill. That’s where Chip and Dan Heath’s 2007 bestseller Made to Stick: Why Some Ideas Survive and Others Die, can come in handy. Coauthors and Fast Company magazine columnists, in Made to Stick, the Heath brothers look at the way we communicate ideas and explains how we can improve on them by transforming a new idea into a Simple Unexpected Concrete Credentialed Emotional Story.
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Categories : Leadership
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5 Things You Should Do This Month

Wednesday, January 12th, 2011

Each month this year, we will feature an article on five things business leaders should do during the month, whether it’s reminding you to show your appreciation to your administrative assistant in April or letting you know about the don’t-miss leadership conference of the year. So keep on the lookout for these business must-do’s each month starting now with January’s five things you should definitely do.

1. Tie Up Last Year’s Loose Ends
For most of us, the new year was ushered in at warp speed, and it’s been go, go, go ever since. Before the month is out, find some time in your busy schedule to tie up some of 2010’s loose ends. File unnecessary papers and close old projects to start the year fresh. Organize your computer files and email inbox. If you haven’t already, make sure you finalize your 2011 budget and establish your goals for the year. You don’t want to carry the weight of 2010 long into the new year, so do what you can now to shut the door on last year’s workload for a more efficient and productive tomorrow.
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The Monster of a Challenge Facing Companies in 2011

Tuesday, January 4th, 2011

challengeA recent survey released by the American Psychological Association (APA) reported that nearly 75% of Americans say they’re stressed out. And, among their top stress-causing concerns, 70% of respondents reported work as a big contributor, surpassed only by money with 76% of respondents worried about income, followed by 65% of respondents apprehensive about the economy. High workplace stress levels aren’t just impacting the U.S. Stress levels across Canada were up 30% in 2010, according to a recent Desjardins Financial Security National Health Survey. Experts suggest it is the biggest occupational health problem facing Canada.

Hefty workloads, deficient resources, and continued apprehension about the economy, financial stability, and job security are just a few of the troubles plaguing the workplace and distressing employees. But, because stress has become such a common reality in today’s world, it can be easy to overlook its frightening impact in the workplace.
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5 Signs It’s Time for Damage Control

Tuesday, December 7th, 2010

Happy business man looking at his wrist-watchWhile this year has been an improvement for many businesses over the dismal 2008 and 2009 years we’d all like to forget, economic recovery has remained slow. And, leading economists expect that growth to remain modest through 2011, a difficult forecast for many employers and their employees who’ve struggled to stay afloat under the weight of increasingly heavier workloads and high stress levels.

We’ve all felt – to put it mildly – the pinch of the recession. Companies have faced pay cuts, job losses, and financial issues. While some individuals have adjusted to an increase in their workload, others are still struggling to survive. It has impacted employee morale, loyalty, engagement, and more. When employees feel overworked and underpaid, relationships with their managers can also suffer. And, the strain on workers is likely to continue in 2011 with businesses still reluctant to hire and salaries projected to increase by only 2.5 percent in 2011, according to the Conference Board, a global, independent research association.
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