Author Archive | Refresh Leadership


Survey: 63% of Businesses Say Filling Positions is “Difficult”

24% Say “Very Difficult” – Highest of Past Six Quarters; Only 6% Report Filling Positions is “Very Easy” Express Employment Professionals recently released new survey results revealing the increasing difficulty employers face when trying to recruit and fill positions. Respondents were asked, “Currently, how easy is it for you to recruit and fill positions?” The results […]

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How Does Friendly Competition Among Co-Workers Affect Your Productivity?

Legendary sports journalist Howard Cosell said, “The ultimate victory in competition is derived from the inner satisfaction of knowing that you have done your best and that you have gotten the most out of what you had to give.” Everyone responds to competition in different ways. Some relish the opportunity to go head to head […]

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Portrait of friendly waitress at work

Realizing the Dream of Entrepreneurial Success

Entrepreneurship is strong in North America. The U.S. and Canada have the highest levels of entrepreneurial activity in the world. If the thought of working for yourself and following your dream is appealing, here are seven important questions to consider: Do you have the personality traits to run a business? You’ve probably heard that entrepreneurs […]

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Infographic: 6 Examples of Shockingly Great Customer Service

For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first mentality among your consumer-facing team. Check out this infographic from American Express OPEN Forum for six examples of great customer service from some of the […]

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How Volunteering Improves Your Employees’ Performance

Whether you send a team of employees to help build a home with Habitat for Humanity or sort canned goods at an area food bank, your employee volunteer program makes a difference in your community and underlines your commitment to corporate social responsibility. The strongest return, however, might be in your workplace. Research shows that […]

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