Author Archive | Refresh Leadership

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Infographic: 6 Examples of Shockingly Great Customer Service

For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first mentality among your consumer-facing team. Check out this infographic from American Express OPEN Forum for six examples of great customer service from some of the […]

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How Volunteering Improves Your Employees’ Performance

Whether you send a team of employees to help build a home with Habitat for Humanity or sort canned goods at an area food bank, your employee volunteer program makes a difference in your community and underlines your commitment to corporate social responsibility. The strongest return, however, might be in your workplace. Research shows that […]

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Business Survey: Raising Minimum Wage Means Raising Prices

A $15 Minimum Wage Would Lead 30% of Businesses to Eliminate Positions Express Employment Professionals recently released new results from a survey of businesses revealing some of the effects an increase in the minimum wage would have on their company. Respondents were asked, “What actions would you take if the minimum wage increased to $15 […]

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Express Employment Professionals and Volunteers Help Fight Hunger

On Saturday, June 11, more than 235 Express Employment Professionals offices from California to North Carolina to Canada came together at local food banks and pantries across North America to help fight hunger—a growing epidemic that impacts millions of people in the U.S., Canada and around the world every day. Offices spent time working and […]

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New Poll Shows Canada’s Unemployed are Increasingly Stuck

The State of Canada’s Unemployed-Third Annual National Survey: 36% Have Given Up Looking for a Job Express Employment Professionals recently released the third annual State of the Unemployed national survey which shows Canada’s unemployed are increasingly stuck-with difficulty getting interviews and work. Canada’s unemployed are now out of work for an average of 16 months, compared […]

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New Poll Explores Plight of Unemployed in the U.S.

Express Employment Professionals recently released results from a new Harris Poll of unemployed Americans, which, for the third year in a row, shows that a significant number of Americans have completely given up looking for work. Many, 83%, also believe the U.S. economic system benefits the rich. This year’s survey indicates that unemployment is becoming a chronic […]

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Survey Shows Wages Flat

Upward Job Market Trends and Mixed Outlook for Future Recession Express Employment Professionals recently released results from a survey of businesses on the state of the job market, revealing a majority of small and medium-sized businesses believe wages will be stagnant over the short-term. Respondents were asked whether they expect wages in their respective markets […]

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