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Archive for Trends

Beyond Disengaged: The Employees You Should Be Worried About

Tuesday, August 6th, 2013

Since the Great Recession, employee engagement has become a hot topic in the business world. Over the last five years, research has shown that everyone is struggling with their engagement levels, and even top executives aren’t immune. A Fortune 500 executive told a Forbes reporter, “I am burned out and tired of the nonsense… I am not inspired to put in the extra hours – as I don’t have any real incentive. I just do my job well, play the political game, smile, and get my check.”

That type of disengagement isn’t good for anyone, whether an executive, administrative assistant, employer, or employee, but it shouldn’t be your biggest worry. There is another level of engagement – known as actively disengaged – that goes beyond the usual lack of passion found in unmotivated workers. This mindset is toxic and, if left unchecked, could spread and destroy your entire business. Read More→

Although many economic indicators have shown a gradual upswing in activity recently, businesses are still wary of hiring new full-time workers, opting instead for more dependence on temporary labor. Add in the recent modifications to provisions of the new health care reform, originally set to be put into full effect Jan. 1, 2014, and business leaders have a lot to contend with as they continue to build their companies and establish growth strategies.

Check out this segment from Fox Business’ Markets Now report, which features commentary from an Express Employment Professionals franchisee, for some additional insight into why businesses will likely continue to lean heavily on support from staffing companies:

Fox Business Markets Now Report

Does your company use temporary staffing services? If so, how does it help maintain your productivity? Let us know in the comments section below. Read More→

Is Working from Home the Best Choice for Productivity?

Wednesday, July 10th, 2013

According to a recent Harris Interactive poll, 85% of workers say working from home “enables employees to balance work and family needs.” However, nearly the same amount (81%) said “an office setting improves communication/collaboration.”

Check out the full results from the Harris poll:

Is Working From Home Really Just Watching TV in Sweats or Increased Productivity?

What are your thoughts? There seem to be just as many benefits as there are drawbacks to working from home or telecommuting to the office each day. In most cases, it likely comes down to the type of business you’re in or your company’s corporate culture.

Does your company allow its employees to work from home? If so, how does it impact productivity? Let us know in the comments section below. Read More→

Bad Customer Service Makes a Lasting Impression

Wednesday, June 19th, 2013

Customer service can make or break your company. In fact, for many companies, customer service has become a top marketing tactic that yields impressive results. Southwest Airlines, for example, is renowned in the business world and among its customers for its stellar customer service practices. So, what could bad customer service actually cost your business? Check out this infographic from Help Scout for some insight into the hefty toll a bad customer experience can have on your company. Read More→

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Longer hours and high levels of stress in the workplace are contributing to the expanding waistlines of many office workers. A recent study by CareerBuilder found that 55% of workers consider themselves overweight. Among the jobs with the highest percentage of weight gain, administrative assistants, engineers, and teachers make up the top three. The lead causes of workplace weight gain include sitting behind a desk all day, stress eating, and eating out regularly. Check out the full results of the study:

Teachers, Engineers, and Scientists Among Most Likely to Gain Weight on the Job, CareerBuilder Survey Finds

Do you struggle with weight gain at work? What has helped you take control of your health? Let us know in the comments section below? Read More→

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Workplace Incentives that Keep Top Talent

Thursday, March 21st, 2013

In today’s economy, it’s more important than ever to retain your top talent. While there is no shortage of people looking for jobs, many companies are having a difficult time finding highly and specifically skilled workers with the right mix of experience and expertise they need to maintain productivity. Check out this infographic from, an online training resource, for some insight into what some top employers are doing to ensure their best and brightest employees aren’t heading for the door. Read More→

Office Life by the Numbers

Monday, March 18th, 2013

From what we eat for breakfast to how we part our hair to our biggest workplace distractions, check out these interesting statistics from a recent CareerBuilder survey of nearly 4,000 U.S. workers for a snapshot of the average American office life.

CareerBuilder Looks at Office Life by the Numbers

Do these statistics resemble your daily routine? Let us know in the comments section below. Read More→

Categories : Surveys & Polls, Trends
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Business is going paperless. More than ever before, companies are making the switch from hardcopies to the digital world. And not only is the trend making a positive impact on the environment, but at an average cost of approximately $80 in paper usage per employee each year, many businesses are reaping financial benefits as well. Check out the following infographic for a breakdown of paper usage in the workplace. Read More→

CEOs Are Confident About the Next 12 Months

Wednesday, January 30th, 2013

PricewaterhouseCoopers (PwC), one of the “big four” professional services firms, recently released the results to their 16th Annual Global CEO Survey. The survey is intended to give insight into what more than 1,300 CEOs around the world say about “today’s business challenges and opportunities.” The survey covers a wide range of topics including outlooks for the next 12 months, opportunities for growth, investment priorities, and much more.

The results to the survey have been compiled into an easy to read interactive chart:

PricewaterhouseCoopers’ 16th Annual Global CEO Survey

Are the results on par with trends you see in your industry? What about your local business market? Let us know in the comments below. Read More→

Top 10 Posts of 2012

Wednesday, January 2nd, 2013

Happy New Year to all our dedicated readers!

Thank you all for a great year; we can’t wait to see what 2013 holds for the Refresh Leadership blog. But before we completely close the books on 2012, we wanted to take a look back at some of the biggest topics and discussions from the previous year.

The top 10 Refresh Leadership blog posts of 2012: 

  1. Who’s Responsible for Employee Turnover?
  2. Generational Conflict: Millennials in the Workforce
  3. Engaging the Generations in the Workforce
  4. Is Your Workforce Showing Signs of Burnout?
  5. Retaining the Free-Spirited Employee
  6. Strength to Change the Things We Can
  7. Lyrical Wisdom: Leadership Lessons from Bob Dylan
  8. Six Quick Teamwork Games to Engage Employees at Work
  9. 4 Simple Ways to Brighten your Employees’ Day
  10. Improving Workplace Relationships: Four Responses to Dealing with Drama

What topics do you want to see covered on Refresh Leadership in 2013? Let us know in the comments section below. Read More→