Author Archive | Refresh Leadership


Infographic: Retain Top Talent … Before It’s Too Late

“Eighty eight percent of disengaged employees reported they had some plan to leave their company, and 31% were actively looking.” Check out this infographic from YouEarnedIt, a developer of cloud-based employee recognition and reward software, for some great insight into the impact of employee engagement on your workforce and a few tips to give it […]

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The Results Are In: More Business Leaders Predict Growth for 2017

Number of Leaders Expecting Exponential Growth Increases Year Over Year Express Employment Professionals recently released new poll results revealing business leaders’ business performance predictions for 2017. Employers were asked, “What are your business performance predictions for 2017?” Of 133 respondents, 58 percent said, “We will see moderate growth.” Another 21 percent predict “exponential growth,” while […]

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The Case for Optimism

To start the new year on an optimistic note, check out this recent article from The Washington Post that uses research conducted by OppenheimerFunds to take “a by-the-numbers look at our increasing productive world.” “Throughout the year, OppenheimerFunds conducted first-of-its-kind biometric research to demonstrate how optimism can benefit investors in the long term, and to […]

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Question of the Month: What’s the Most Important Soft Skill You Look for in a Job Candidate?

Job experience and education are only part of the equation when finding the perfect new employee. Most hiring managers can attest to situations where an applicant looked perfect on paper, but the hire didn’t stick due to a disconnect in the soft skills needed to perform the job. According to the American Society of Training […]

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Business Team Discussion Team Customer Service Concept

A Look Back at 2016: How Business Changed

The business world is changing faster than ever before, and the emergence of new technologies like nanotechnology, artificial intelligence and virtual reality are blurring the lines of present and future even more. Digital technology is transforming the face of business, and 2016 brought notable changes to how businesses are connecting, selling and adapting to the […]

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handshake of businessmen.

Why Thankful Companies are Successful Companies

With the holidays fast approaching, most companies have already planned to thank their employees with monetary bonuses or gifts, but a successful business must remember to thank another key player—the customer. So how important is customer appreciation? As it turns out, it’s vital. According to a study by the Rockefeller Group, 82 percent of customers […]

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