Whether we like it or not, conflict is a major part of daily life in the workplace. And, how it is handled is the key to ensuring employee engagement, retention, and high levels of morale. According to a study by CPP Global, publisher of the Myers-Briggs Assessment, 85% of people say they experience at least […]
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Conflict Management: Building a Culture of Communication
The modern workplace is comprised of people from multiple generations, backgrounds, and creeds. And while most professionals are focused on creating the best solutions for their organizations and customers, differences of options can cause conflict. A lack of focus on effective conflict management can not only be costly toward morale, but it can also hinder […]