In February, we asked our readers what they believe is the biggest cause of workplace communication breakdown. With more than 800 people weighing in, 33.5% picked “Poor Leadership” as the top communication killer, followed by “Unclear goals/strategies” at 18.5% in second, while “Unmotivated/disengaged workers” came in third with 11.7% of the votes.
The rest of the results were as follows:
- Lack of follow up – 10.2%
- Poor company culture – 9.7%
- Lack of planning – 5.8%
- Inexperience/lack of education – 2.5%
Another 8.2% of respondents chose the “Other” option and submitted their own thoughts on the top causes of workplace communication breakdown, including:
- Assumptions and misunderstanding
- Lack of trust
- Excessive workloads
Communication is Key
One of the most powerful tools all great leaders seem to possess is the ability to communicate with the people they lead. From explaining the intricacies of the next big project to building support and excitement about achieving company goals, a leader who is well versed in effective communication techniques may be the most important driver of success.
Check out these other Refresh Leadership articles for more insight into the importance of great communication skills and how to build them.
- Saying vs. Telling: Communication Works Best When It’s Conversational
- 4 Ways to Hone Your Presentation Skills
- Great Leadership is Direct and to the Point
- The Results are In: What is the Key to Creating Strong Company Culture?
- Engaging the Generations in the Workforce
- Break Through Your Company’s Language Barriers
How have your communication skills affected your ability as a leader? What are some techniques you’ve found to build better communication skills? Let us know in the comments section below.